Set-up your call-center just with
agents and mobile devices
Setup centralized data
Upload bulk data in a single place and easily assign them to agents. Start getting every follow-up against every contact inside Bytepaper automatically.
Work with just mobile devices
You don't have to invest in laptops for your agents to work online instead use mobile phones to download the Bytepaper Mobile app and start working remotely.
Track agent performance
Your agents' daily performance is trackable with Bytepaper Sales CRM. Get call reports, attendance reports, follow-up reports, tasks reports and more.
Punch-in/out for telecallers
Agents can start the timer while starting their working hours every day. This helps regularize the attendance as they don't have to use another method to punch in/out.
Get locations with attendance
Get locations along with daily punch in/out to track field agents and remote workers.
Attendance reports
Get daily/weekly/monthly attendance reports of all agents. View daily logins reports.
Convert more leads
Keeping data centralized will help you get more results out of it. Assign data to agents, extract leads and shuffle.
Upload and assign bulk data
Instantly upload bulk data from excel sheets. Assign agents the data from-to any number like assigning 20-100 contacts to Agent A.
Convert data to leads or drop
Agents can mark a contact as a lead and forward it to a sales rep, or mark it as dropped and mention a reason for dropping it.
Timely follow-ups
Agents can get the lists of assigned contacts queued for follow-ups. They can quickly add follow-up comments after every call.
Create tasks to get reminders
Reduce the chances of missing follow-ups with notifications. Get reminded of upcoming tasks and complete or reschedule them
Follow-up reports
Get follow-up reports of your agents. Track how many contacts are followed, unfollowed, converted, dropped or pending.
Inbuilt automatic call-dialer
Call a large number of data with auto-dialler and save a lot of time that gets wasted going back n forth.
Quick actions
Jump on quick actions right after attending a call. Find and convert interested contacts to leads or drop the uninterested ones. Create tasks to follow later or add follow-up comments to keep a log of the conversation.
Call dispositions
Save time by quickly selecting any disposition like - Call back later, busy right now, interested call again etc.
Centralize your followup proccess
- Powerful CRM
- Calls through sim cards
- Tasks and reminders
- Auto-dialler with quick actions
- Voice notes for quick note-taking
- Powerful performance reports
